Terms of Service

1. Agreement to Terms

By accessing or using the Medita website and services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services. These terms apply to all visitors, clients, and others who access or use our services.

2. Services

Medita (KVK: 99904500) provides commerce systems architecture services including but not limited to: architecture scans, commerce platform development, warehouse and device integration, and ongoing architecture retainer services. The specific scope, deliverables, timeline, and pricing for each engagement will be defined in a separate project agreement or statement of work (SOW) signed by both parties.

3. Architecture Scan

Every engagement begins with a paid Architecture Scan. This is a standalone deliverable — you receive a complete architecture blueprint, process documentation, and recommendations regardless of whether you proceed with implementation. The Architecture Scan fee is non-refundable once work has begun.

4. Intellectual Property

We believe in full ownership:

• →Code ownership: All custom code, configurations, and documentation created for your project are transferred to you upon full payment. You own every line of code.
• →Third-party licenses: Open-source components used in your project retain their original licenses. We will document all dependencies and their license terms.
• →Portfolio rights: Medita retains the right to showcase completed work in our case studies and portfolio, unless explicitly agreed otherwise in the project agreement.
• →Pre-existing IP: Any frameworks, tools, or components developed by Medita before or independently of your project remain Medita's intellectual property, licensed for use within your project.

5. Payment Terms

• →Architecture Scan: Full payment due before work begins.
• →Platform builds: Milestone-based payments as defined in the project agreement. Typically: 30% upfront, 40% at midpoint delivery, 30% upon completion.
• →Retainer services: Monthly invoicing, payable within 14 days.
• →Late payments: Invoices overdue by more than 30 days may incur statutory interest (wettelijke handelsrente) as permitted under Dutch law. Work may be paused until payment is received.

All prices are in euros (EUR) and exclusive of VAT (BTW) unless stated otherwise.

6. Client Responsibilities

• →Provide accurate and timely information, access credentials, and materials needed for the project
• →Review and provide feedback on deliverables within the timeframes agreed in the project schedule
• →Ensure you have the rights to all content, data, and materials provided to us
• →Maintain your own backups of business-critical data during and after the project
• →Designate a single point of contact with decision-making authority for the project

7. Warranties & Liability

We stand behind our work with a 90-day warranty period after project delivery, covering bugs and defects in the code we wrote. This does not cover issues caused by third-party services, client modifications, or changes in external APIs.

Our total liability for any claim related to our services is limited to the amount paid by the client for the specific service that gave rise to the claim. We are not liable for indirect, incidental, or consequential damages, including lost profits or business interruption.

8. Confidentiality

Both parties agree to keep confidential any proprietary information shared during the engagement — including business processes, system architectures, pricing, and technical documentation. This obligation survives termination of the agreement for 2 years.

9. Termination

Either party may terminate a project agreement with 30 days written notice. Upon termination, the client pays for all work completed up to the termination date plus any non-refundable third-party costs incurred. All completed deliverables and source code will be transferred to the client upon final payment.

10. Governing Law

These terms are governed by the laws of the Netherlands. Any disputes shall be submitted to the competent court in Eindhoven, the Netherlands. Before initiating legal proceedings, both parties agree to attempt resolution through good-faith negotiation.

11. Changes to Terms

We may update these terms from time to time. Material changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the new terms.

12. Contact

For questions about these terms: